Price Guarantee!

If you find that a lower price was available within 48 hours of when you booked your travel...

...simply call us within 30 days of your booking. See How to submit a claim below for instructions.

When we confirm your claim, we will cut you a check for the difference between what you paid (less 5% cash back) and the lower price!


The Lowest Price Guarantee requires written proof of the availability of the identical cruise, hotel, car rental or vacation package at a rate lower than CUonVacation's price, less the applicable 5% Cash Back Rebate, WITHIN 48 HOURS of booking, and submitted to CUonVacation within 30 days of booking. Rate will be verified and must be for the identical accommodations (including cruise, ship, sailing date, cabin category, or hotel/resort and room type, or car rental class) available to the general public. Not valid on prices requiring a call-back or on pricing offered in e-mails that are not also advertised on public access web-sites, or otherwise available to the general public. Fares that conceal the travel product identity until purchase, charter, tour packages, consolidator, group, incentive, interline, meeting and convention rates are excluded. Our Lowest Price Guarantee on cruises is valid for the cruise fare only at the time of booking. You are responsible for any change or cancellation fees. LOWEST PRICE GUARANTEE DOES NOT APPLY TO AIR TRAVEL. This benefit is NOT insurance: The Lowest Price Guarantee benefit is not insurance and these terms and conditions are not a policy or contract of insurance.

How to submit a claim

  1. Contact CUonVacation at 1-800-440-8464. Please be prepared to provide us with the following:
    • Confirmation number and price of the itinerary you booked through us.
    • Details on the lower priced offer:
      • Name of the travel service the lower priced offer is available from
      • Exact itinerary details
      • price of the offer
      • where the lower priced offer is publicly available
    • Once your claim is validated, CUonVacation will issue you a check and mail it to the address on record with your travel purchase.
  2. Once your claim is validated, CUonVacation will issue you a check and mail it to the address on record with your travel purchase.

Please note: CUonVacation may request printed materials to be faxed or mailed to us to assist in claim verification.

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Travel Industry Affiliations

Carnival Cruise Lines
Travel Agency of the Year

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